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Posted on:    09 Jan, 2018       Views:  1015

What is Salesforce Cloud technology and how it use?

What is Salesforce Cloud technology and how it use?

Salesforce com Inc. is an American cloud computing company in technology. It headquartered in San Francisco, California in USA. Although its revenue comes from the Customer Relationship Management (CRM) product, Salesforce also sells commercial applications of social networking through acquisitions and internal development. As of the beginning of 2016, it is one of the highest American cloud computing companies with market capitalization above $ 61 billion. In August 2017, Salesforce announced that it has reached the 10 billion dollar revenue run of becoming the first enterprise cloud company.

Services and products
In its cloud platforms and applications, the company is best known for its Salesforce Customer Relationship Management (CRM) product, which can be used in sales cloud, service cloud, marketing cloud, commerce cloud, analytics cloud, IOT cloud, app cloud, health cloud , Financial Services Cloud, and Chater

Cloud services: 
Salesforce sales cloud manages contact information and integrates social media and real-time customer support through Chatterjee, it supports sales, marketing and customer support in both B2B and B22 references. The salesforces cloud is more helps track customers informations and activities and interactions in one place to another palace, automates complex business processes, keeps all the information up to date, nurtures the leader and tracks the effectiveness of marketing campaigns.

Sales Cloud includes contact management, opportunity management, Salesforce Inbox, Salesforce Engages, Lead Management, Report and Dashboards, Wave App for Sale, Marketing Automation and More etc.

What is Salesforce Cloud technology and how it use?

Salesforce marketing helps to personalize email marketing on a cloud scale; Enclosed with mobile messaging; Join social for marketing, sales and service; Managing ad campaigns for customer acquisition; Deliver individual web content that is efficient; Make 1 to 1 customer tours in more channels.

Salesforce Service Cloud is platform that provide a service for customers services and supports, in which case tracking like call center and a social networking plug-in for conversation and analytics. The service helps cloud agents to solve customers' problems faster, provides customers access to answers to solve problems on their own, helps to personalize the service, predict needs, and Helps support customers wherever they may be.

The Live Agent, Community, Livemages, Snap-ins, Field Service Lightning, Omni Routing, and Social Customer Service are included in the service cloud.

Salesforce Community Cloud Connect connects and facilitates communication between customers and partners. Community of sales forse cloud helps create communities for any needs of customers, provides customers with a platform to help themselves and each other, creates deep customer relationships by allowing customers to interact with each other, Allows partners to increase sales and sales, and helps in driving employee productivity through online. help.

Some of the features included in the community cloud include privatization, lightning bolt, case growth, e-commerce, salesforce automation, cooperation and community management.

What is Salesforce Cloud technology and how it use?


Salesforce Commerce Cloud, known as Demandware, is a cloud-based service, as the business is associated with customers on any channel. Commerce Class allows businesses to manage digital commerce with integrated solutions for commerce, point of order and order management. The Commerce Cloud helps to launch new sites, create new customer experiences, bring online stores and integrate partner technologies.

Salesforce Analytics Cloud, or Salesforce Wave Analytics in the world that helps customers, is a business intelligence platform that allows organizations to quickly get important answers and start data-based decisions. Analytics allows users to work quickly on data, easily connect with sales and service cloud data, work from any device, analyze data of better insights, and analytics for every celebration including sales, service, marketing, HR and IT. Allows the application to use.

The Salesforce Application is provided for customers information related customers means a collection of cloud development tools that allows developers to quickly create applications that will run on the Salesforce platform. App Cloud provides basic integration, eliminates the need for IT. This allows users to create apps that integrate customer data for customers' more engaging experiences. It helps in automating business processes and expanding the powerful API for additional security.

The app includes tools in the cloud:

1. com, as a service, allows a forum, administrator and developers to create websites and apps with Apex which is integrated into the main Salesforce app.

2. AppExchange operates on a platform, which is a custom application creation and shared platform for third party applications.

3. HARACCO Enterprise offers flexibility to developers to build applications using preferred languages ??and tools.

4. Apps Cloud Mobile

5. Salesforce Shield protects enterprises with all the tools that increase transparency and compliance in all the apps.

6. Salesforce DX is a new way of managing and developing the Salesforce app throughout the life cycle.

7. Salesforce Thunder is a large data and rule designed to engineer events to analyze events and take personalized actions.

8. Salforce Identity provides a single, dependable identity for employees, partners and customers, which allows users to manage apps and data.

9. Salesforce Trailhead is a series of online tutorials that teaches developers of various levels how to code for the Salesforce platform.

10. Salesforce Sandbox allows developers to test ideas in a safe and isolated development environment.

11. Salesforce allows connect users to connect and access data from other Salesforce yags and external sources.

Salesforce IOT Cloud is a platform in, which uses the power of things (IOT) and turns data generated from customers, devices, partners and sensors into meaningful action. It allows users to process large amounts of data, create rules with intuitive tools, and connect with customers in real-time.

Salesforce Financial Services helps to provide cloud experience that runs client loyalty through personal tools, allows greater visibility and ability to track referrals in existing home opportunities, accelerated to all client data at a central location. Allows access, and detects regulatory compliance.

Salesforce Health Cloud is a health IT CRM systems that includes record management services with doctor-patient relationships. The health cloud creates a personal profile from each member, including demographics, communication and any other appropriate information that all are in one place. Allows patients to track progress toward health goals and care plans, health monitoring monitors and prioritize tasks based on urgent needs or importance levels. This enhances the electronic health record (EHR) system by unlocking them and enhancing the application in a secure and flexible platform.

Other services: Salesforce Datacom, previously known as AARA, is a cloud-based automated system used for the acquisition and management of CRM records within the user's Salesforce dotcom.

Pardot Business to Business (B2B) is a marketing automation by Sellingphone, which helps accelerate sales with intelligence of better sales, leads to high quality with powerful marketing tools, to optimize revenue goals. Tracks eligibility and nutrition and campaign performance., formerly known as Asistley, is a cloud-based helpdesk system, which is meant to interact with customers and solve customer issues. helps customers quickly, provides insights to improve support teams, make better decisions, and create better products. It helps customers find their own answers and customer service with 360-degree customer ideas and integration. Helps to scale. Other features of saleforces cloud computing in desk dock include business insights of world customers, CSAT scores, embedded services, salesforce integration, app hubs and salesforce IQ.

The technology
Apex is a programming language that allows the developer to perform the flow and transaction control details on the forum of As a language, Apex is integrated, easy-to-use, data-centric, rigorous, hosted, multi-pronged, automatically upgraded, easy-to-test, and up-to-date.


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